Warranties
Patents
SD35/70 and other products of Spin Robotics are protected by several patents (DK180788B1, DK180789B1, WO2022028803A2) in global publication process. All manufacturers of copies and similar products violating patent claims will be prosecuted.
Product Warranty
Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer’s warranty under the conditions set out below:
If a problem occurs with products and the problem is caused by manufacturing defects in material and workmanship, Spin Robotics will, at its discretion replace the Products in accordance with the warranty terms and conditions in accordance with Spin Robotics’ Product warranty (“Product Warranty”). The Products are covered under the Product Warranty for a period of 12 months after delivery (the “Warranty Period”). As far as applicable laws permit, the Warranty Period will not be extended or renewed due to subsequent exchange, resale, repair, or replacement of the products. Part(s) repaired or replaced during the Warranty Period will be warranted for: (a) the remainder of the original Warranty Period; or (b) 180 days from the date of repair or replacement, whichever is longer. Spin Robotics shall provide the necessary spare parts, while the customer (user) shall provide working hours to replace the spare parts, either replace the part with another part reflecting the current state of the art or repair the said part.
- The Warranty does not apply to:
Products subjected to abnormal use or environmental conditions, accident, mishandling, neglect, unauthorized alteration, misuse, tampering improper installation or repair, or improper storage.
Damage resulting from or caused using any attachment, accessory, connection, extension, etc. attached to the Products.
Failure due to customer design, installation, programing and operating the Products outside the guidelines of Spin Robotics.
Products damaged by external conditions including, but not limited to, battery leakage, fire, water, or interruptions in electric power supply.
Down time, work stoppage, business interruption, loss of revenues or loss of anticipated savings, and loss of or damage to or corruption of data, due to Products failure.
Software.
Prior to shipping back, the product to Spin Robotics, the customer must get a Returned Material Authorization (RMA) from Spin Robotics. A Returned Material Authorization (RMA) form can be acquired by contacting the vendor which the tool has been purchased from. Under no circumstances whatsoever shall Spin Robotics be liable to any person, firm, or corporation for any special, indirect, or consequential damages, whether for breach of contract, negligence, misrepresentation or otherwise and whether resulting in lost profits, interest on money borrowed or invested, impairment of goods, work stoppage or otherwise, in any way arising out of the sale of any products or services by Spin Robotics to customer. The liability of Spin Robotics and the exclusive remedy of customer for any defect or breach or for any action relating to the sale of any products or services by Spin Robotics to customer, whether based in contract, negligence, strict liability, tort, breach of warranty, or otherwise, is limited, at Spin Robotics’ option, to repair or replacement of the defective goods or services or refund of the purchase price, therefore. The foregoing shall constitute the sole and exclusive liability of Spin Robotics and the sole and exclusive remedy of customer or anyone claiming on behalf of or through customer.